At Deshishadhbd, we strive to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, we offer a return and refund policy as outlined below.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • The item must be unused, unworn, and in the same condition as received.

  • It must be returned in the original packaging with all tags and accessories.

  • Returns must be requested within [X] days of the purchase date.

2. Non-Returnable Items

The following items cannot be returned:

  • Personalized or custom-made items.

  • Perishable goods (e.g., food, flowers, or similar items).

  • Health and hygiene products (e.g., masks, skincare, or undergarments).

  • Items marked as final sale or clearance.

3. Return Process

  1. Contact our support team at [Your Email] within [X] days of receiving your order.

  2. Provide your order number and a brief reason for the return.

  3. Once approved, you will receive return instructions, including the return shipping address.

  4. Ship the item back using a trackable shipping method.

4. Refund Policy

  • Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

  • If approved, refunds will be processed to your original payment method within [X] business days.

  • Shipping fees are non-refundable unless the return is due to a defect or incorrect item sent.

5. Exchange Policy

  • We only replace items if they are defective or damaged.

  • If you need an exchange, contact us at [Your Email] with a photo of the damaged item.

6. Late or Missing Refunds

If you have not received your refund within the expected time frame:

  • Check your bank account again.

  • Contact your credit card provider, as it may take some time before your refund is officially posted.

  • If the issue persists, reach out to us at [Your Email].